due to caesarian section, i had to be warded for a standard period of at least 3 nights. was bedridden right after delivery till 26th morning and had to continue fasting while on IV drip. green light was given to consume milo on 25th evening and soft solid diet is recommended for my 26th breakfast. the best part of this bed confinement is i did not have the need to pee as they had inserted a catheter without my knowledge. both the IV drip and catheter were removed after dr claudine's 26th morning in-room visit and approved me getting out of bed. she advised to move around slowly in order for my body to adapt and to prevent affecting the wound.
 |
| my virgin IV drip nicely done by dr chong |
despite stories of the uncaring staff at thomson and their slow response, i did not want to pass judgement till i see it for myself. at the end of the stay, i have to commend and thank the team at the ward for helping with the following.
- wiped down and changed for me while i was confined in bed
- changed drip bag and cleared catheter bag on regular basis
- served meals on time and ensured the correct diet was provided
- great sanitary service
- timely medical provision, especially for issuing piriton 4mg when i complained of itch on the 1st day
and also to the nurses at the nursery for
- bringing baby to me 3 hourly to latch
- assisting to feed expressed breast milk after i decided to pump on the 3rd day
- clear explanation on care for baby (eg. cleaning umbilical area), items provided and details stated in the health booklet on the day of discharge
the overall experience was good, staff/nurses are attentive and responded to our requests promptly. however, i personally feel there is room for improvement.
- lactation consultant came in on the 2nd day for about half an hour. taught the different ways to latch and correct massage technique for the boobs prior to latching. seems to be only fulfilling her duty but lack a personal touch.
- during admission, we were informed of the on-going renovation works which would be carried out for stipulated timings on weekdays only. i was glad as it would affect us only for a day. they dropped a memo to us on friday itself to inform that there will be renovation over the weekend. dear spoke to the in-charge and she mentioned this was communicated upon arrival which was not. she then offered to convert a 2-bedded room to single-bedded for us as that area would have minimal disturbance. we decided to stay put as it would be too much trouble to pack our things and to inform relatives/friends on the change in location.
- we were asked to settle the bill at level 1 counter as they were shorthanded. dear went down and found out there was only 1 cashier available. requested for them to reach us at the room since we needed to wait for baby to be fed as well. finally managed to sign off at 12 noon, an hour past official discharge timing.
thank you all relatives and friends who took time off to visit and for the gifts, your generosity and thoughtfulness is appreciated.
 |
| gifts from relatives and friends |
 |
| flowers from cousin jennifer and family |
 |
| goodie bags from thomson medical |